Why More People Can’t Use My Health Records?

My Health Records is an online summary of health information created for patient usage. Individuals can share sensitive files with regular healthcare providers. My Health Records benefits are spreading faster than expected and now one among ten people are using this application on daily basis. It is designed to improve control over their patient information.

Health-care providers are approved to upload more clinical documents in patients’ My Health Records. All clinical documents contain summaries with health conditions, allergies, and immunizations.



Health-care recipients have added accurately to the My Health Records from multiple sources - pharmacy and hospital discharge summaries. Privacy concerns are clear with providers and the information will improve patient care.

My Health Records helps the patients to recollect vital health information and particularly manages medication, and multiple health conditions. The main purpose of this application is to improve the quality and safety of patient care.

All this supports healthcare decisions and ensures patients are given high priority in treatment. Patients can be access files from anywhere and the application needs legal approval to store Advance Care Directive in the application.

Patients Must Add More Information

Many patients don’t have the experience to use My Health Records and no guidance to upload information. Simply, it is a consumer entered health summaries and brief information is mentioned in patient understandable language.

Not knowing how to navigate through the app for saving and uploading documents will prevent people from taking advantage of the healthcare system.

Currently, e-health literacy is difficult for people to use. This is a barrier for a large number of people who lack the digital experience to access online records.

Today, every healthcare provider is determined in selecting the right My Health Records application so the interface and design are easy to read and use the system.

People with communication difficulties have more risk than others because they cannot understand the notification of adverse events.

This category of people needs additional supports like personal assistance (Authorised Representative) from the hospital to regularly update the information to family members and enables their participation.

All the improvements to the My Health Record are made to ease the engagement experiences. Even it gathers case studies for a patient to have a greater understanding of self-care along with clinical treatment.  My Health Records are just at the tip of the technology spear because data is mined from various sources and AI is hunting for data to provide clear insights.  

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